POLICIES

Effective Date: January 1, 2026

Auctiontology (“we,” “our,” or “us”) provides marketing, design, and consulting services exclusively for auctioneers and auction houses. By using our website, services, or communicating with us, you agree to the following policies.

Privacy Policy

Auctiontology respects your privacy and is committed to protecting your information.

We may collect limited personal information such as your name, business name, email address, phone number, and website when you submit a form, request an overview, schedule a call, or communicate with us directly. This information is used only to respond to inquiries, provide requested services, deliver reports or recommendations, and communicate about relevant services.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is stored securely and accessed only as necessary to operate our business.

Our website may use standard analytics and cookies to understand site performance and improve user experience. You may disable cookies through your browser settings if you prefer.

Terms of Service

Auctiontology provides marketing assessments, strategy recommendations, creative services, and related consulting. All services are provided on a best-effort basis and are tailored to the information supplied by the client.

We do not guarantee specific results, rankings, revenue increases, bidder growth, or sales outcomes. Marketing performance depends on many factors outside our control, including market conditions, competition, auction quality, and client implementation.

Clients are responsible for providing accurate and complete information. Delays or inaccuracies may affect timelines or deliverables.

Auctiontology reserves the right to refuse or discontinue service at any time if a project falls outside our scope, violates applicable laws, or conflicts with our business values.

Refund & Cancellation Policy

Fees for completed services, delivered reports, assessments, design work, or consulting time are non-refundable.

If a project is canceled before work has begun, any prepaid fees may be refunded at our discretion. Once work has started, refunds are not guaranteed.

Discounted or promotional services (including limited-time offers) are final unless otherwise stated in writing.

Intellectual Property

All materials created by Auctiontology—including reports, designs, graphics, written content, and strategy documents—remain the intellectual property of Auctiontology until full payment is received.

Upon payment, clients receive a license to use delivered materials for their own business marketing purposes. Resale, redistribution, or reuse for third parties without written permission is not permitted.

Auctiontology retains the right to reference completed work in portfolios, case studies, or examples unless otherwise agreed in writing.

Third-Party Services & Links

Our website or recommendations may reference third-party platforms, tools, or services. 

Auctiontology is not responsible for the content, performance, policies, or availability of third-party websites or providers.

Any decisions to use third-party services are made at the client’s discretion.

Limitation of Liability

To the fullest extent permitted by law, Auctiontology shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

Governing Law

These policies are governed by and construed in accordance with the laws of the United States and the state in which Auctiontology operates, without regard to conflict-of-law principles.

Contact Information

If you have questions about these policies or your information, you may contact us at:

Auctiontology
Email: ashlee@auctiontology.com

(502) 388-3688